Why to Pursue a Hotel Management Course?

Have you cleared your class 12 exam? Planning to join a college? Trying to chalk out a future plan? Are you going to the same general stream as your friends? Or you are interested in pursuing a course in hotel management? Hotel management is becoming a popular choice among Indian students. There are quite a number of hotel management institutes in Kolkata where you can study hotel management. With time, this sector is generating quite decent career opportunities.

Travel & tourism sector is growing at a rapid speed in India. This growth has caused multiple job openings in the hotel & hospitality sector. It has also helped to increase the demand of skilled managers, chefs and hospitality professionals.

Do you want to build a career in the above-mentioned sectors? What are the must-have qualities to crack a lucrative job? To get a job, the first thing you need to do is to find the best hotel management institute in Kolkata. Hotel & hospitality courses are known for shaping up the careers of hotel managers, hospitality managers, front office executives, skilled chefs, and hotel managers.

Why Choose Hotel Industry?

Many successful hotel managers have gained knowledge and skills required for succeeding in their career by taking specialized training. It helps to strengthen your career path and your expertise reflects well on your resume.

Reasons to Choose Hotel Management

Getting admission in hotel management college is a great step to secure a bright career in the hotel industry. The numbers of hotels are going to increase in the coming years.

Vast Career Growth Opportunities

Securing a new job is quite challenging in this competitive industry and if you discover that there’s no real space for advancement then it can become really frustrating. Unfortunately, there are some business organizations which offer zero or little scope for career growth in future.

Learning Specific and Unique Skill Sets

During your course at one of best hotel management colleges in Kolkata, you will be taught specific skills required for topping the hotel industry. This sector requires a more specialized form of training.

To end with, what can you do to take your hospitality career to the next level? First, you need to choose the best hotel management institute in Kolkata. Are you finding it difficult to decide which college to choose? Choosing Subhas Bose Institute of Hotel Management (SBIHM) will be the right option for you to pursue your hotel management course.

6 Features That a Hotel Management School in Kolkata Should Have

Pursuing a career in hotel management is quite a thing today. Despite its rising craze, choosing the best hotel management colleges in Kolkata is still the most important part. Selecting the right college is essential for every student and it also shows one’s decision-making ability. You will find a wide range of hotel management institutes in Kolkata. But again – you need to choose the best one. The college becomes an integral part of a student’s life and one will be judged for it for entire life.

How to Choose the Best Hotel Management School in Kolkata?

1. Quality of The Course

First of all, check the reputation of the course that the college provides before finalizing. Take a look at the course content and make sure that is industry-friendly. Make sure the course includes internship opportunities and hands-on experience.

2. Affiliation

Before taking an admission in hotel management college, make sure it is accredited with internationally and nationally. The authentication ensures that the curriculum is up to the mark on the basis of industry standards.

3. Faculty Members

A good college should have knowledgeable and well-skilled faculty members. Every teacher should have a strong academic background along with satisfactory field experience. It helps a student learn both management and technical skills highly required for the upcoming days.

4. Teacher-Student Ratio

This is one of the major aspects to look while choosing one out of the best hotel management colleges in Kolkata. Expecting assistance from the faculty is only possible when there is good coordination between student and teacher.

5. Practical Labs, Classrooms

Nothing influences the learning experience better than practising in well-equipped classrooms and labs. You should also check whether the labs offer a hygienic and safe environment.

6. Placements

In today’s competitive world, checking the placement options is highly needed. The easiest way to get places is to enrol in an institution that offers amazing placement opportunities. Smart selection ensures a path to hard work.

Now that you know the importance of choosing the right college, you should begin scanning the eminent hotel management institutes in Kolkata.  

5 Factors to Consider To Choose a Hotel Management College in Kolkata

If you’ve decided to study hotel management then don’t worry, you’ll get plenty of options. However, choosing the best hotel management college in Kolkata will be your first priority. With so many hotel management institutes in Kolkata and West Bengal, you need to be careful about choosing the best hotel management school in Kolkata. But choosing a hotel management college in Kolkata is a tough job. Here are the things that you need to consider before taking admission in a Hotel management school in Kolkata. 

1. Accreditation

Accreditation is the first thing that you should check at the time of choosing a hotel management institute. It is because, without any accreditation and affiliation, your qualifications won’t be of any value. Also, check that colleges are at par with industry standards or not. International & national affiliations add more value to the degree that you’ll receive after the completion of the course. 

2. Placement Assistance

Placement assistance is another important aspect that you need to check before choosing a hotel management college in Kolkata. If the college offers placement assistance then your next questions who are the recruiters and what are the placement stats of the college. Check their website, get in touch with their alumni, and talk to their current students to evaluate placement scenario. 

3. Course Content

Before choosing an institute of hotel management in Kolkata, check their course content. The quality of academics matters a lot. Check the courses offered by the college. Check the course content and also check whether the course is industry-friendly or not. Does the course give any scope of gaining hands-on experience in the industry? Also, find out the college offers practical hours or not. Also, check about the internship opportunities. 

4. Teachers

The faculty is an important part along with course and curriculum of a hotel management college. They are the ones who will be guiding you and shape your career. Check their qualifications. See whether they are industry experts or not. A good teacher will always help you to gain professional and technical skills. 

5. Practical Laboratories

Check classes are well-equipped or not. How is the infrastructure? These are required to enhance your learning experience.

These pointers will help you to choose the best hotel management college in Kolkata. If you’re looking for a hotel management institute in Kolkata then check Subhas Bose Institute of Hotel Management (SBIHM).

6 Simple Ways to Improve Guest Satisfaction

Guest satisfaction is the most important thing for those who are in the hotel business. It is one of the most important factors behind fluctuating rates, filling rooms, improving rankings, and keeping the property ahead of the competition. But due to unavoidable circumstances, it is not possible to keep the guest satisfaction at the centre of the stage. Let’s take a closer look at 6 simple ways to improve guest satisfaction. If you’re a student of a hotel management institute in Kolkata then also learn how to improve guest satisfaction.

1.      Make The Booking Process As Simple As Possible

The process of guest satisfaction starts way before the guest actually arrives at the hotel. It starts at the moment when a guest visits your website to book a room. The user interface of your website must be easy to navigate and design really well. Think about different steps customers have to go through before booking their ticket and create a booking process that is smooth and seamless.

2.      Make Yourself a Part of Customer Journey

Email marketing is the best tool in your toolbox that you can use to connect with your guests throughout the entire customer journey. Use automation for pre-arrival emails to enhance their stay. Send welcome emails on their first arrival on your property to make their first moments memorable. As their stay comes to an end, you can send your guests a post-departure email just to thank them for giving you a chance to serve them during their stay and invite them to visit again and book directly.

3. Personalize Customers’ Journey 

The most important criteria for establishing successful guest interactions is making sure that the messages you send feel personal to them. Your guests will be excited and happy to respond once they realize that you have spent a good amount of time in knowing them and treat them as individuals. Send them personalized emails based on the data that you gathered about them either during their stay or through other online sources. Personalized emails are a great way to increase guest satisfaction which over time turns into loyal guests.

4. Always Collect Guest Feedback

Give your guests the opportunity to provide feedback for the services that you offered. Pay attention to what they say and based on that you improve the services and experience you provide. You can also conduct a post-stay survey of your guests. Customized questions make things simple while designing the survey and get more helpful responses. Apart from all these, you can also boost your review to better your position at Trip Advisor and Google Ranking.

5. Don’t Be Afraid of Negative Reviews

It is not always possible to create happy guests. Though you try to give the best service all the time, things can go another way. So, it is really important to respond to negative reviews. This speaks a lot about your hotel. While you may be tempted to argue in favour of a hotel, it’s even more important to address the issues raised by guests. Losing your cool in responding negatively or ignoring the negative feedback will make the situation worse. If you’ve studied at the Institute of Hotel Management in Kolkata then you’ll know how to handle negative reviews. 

6. Increase Your Social Media Presence

Probably, social media leaves a profound impression on guest satisfaction. Guests are regularly sharing their experiences on social media platforms and when they raise a complaint. They expect a speedy response to the problem which is only possible through social media.

Increasing your social media presence will provide you with more opportunities to engage with clients and establish your hotel as a brand.

Finally, we can conclude that a streamlined process, personalized communication channels, and a powerful online presence are the keys to guest satisfaction.

How to Make a Career in Hotel Industry

Hotel management is one of the most important parts of the hotel industry. Hotel management provides a lot of job opportunities. As more and more nations are embracing the multiple benefits of globalization, the hotel industry is also getting global. With multiple hotels mushrooming up in small and big cities, the demand for trained and experienced hotel management professionals is also very high. Often described as one of the most glamorous careers, it commands individuals who can maintain their cool even in the most challenging situations. By joining Indian Institute of Hotel management, best hotel management colleges in Kolkata, you’ll learn the basic conduct and etiquettes of the hotel industry. Hotel management is a diverse branch comprising of wide range of services like hotel & restaurant management, cruise ship hotel management, hospital administration and catering, hotel and tourism associations, airline catering and cabin services, club management, forest lodges, guest houses and many more. Moreover, with the expansion of the travel industry and the aviation industry, the hotel industry is expected to benefit from expansion in those industries over the next couple of years.

The following tips will definitely answer some of your questions regarding how to make a career in the hotel industry.

1. Build a Team That Can Live Up To Your Expectations

The people you hire become the face of your hotel as they interact with the guests on a regular basis. So you need to be careful while building up your team. Go for the people who come with the right skills, cool temperament as well as positive attitude and character.

2. Be Ready To Learn New Things

If you’re working as a hotel manager, you need to handle multiple tasks at the same time. You will also be supposed to identify potential problems and solve them quick and effectively. This requires an individual who is open to innovative ideas and the ability to find solutions for different situations. As a manager, you should keep your learning attitude ON and keep yourself updated with the latest trends and developments in the industry.

3. Get Organized

As a hotel staff, you are bound to meet a lot of people on a daily basis; hence it’s really important for you to be well-organized. Your daily routine will cover a wide range of activities like supervising staff members, scheduling shifts, assigning tasks, and looking upon requests and complaints. You must ensure that you don’t miss out any of your responsibilities by developing a system that will help you to stay on the top of the things.

4. Be Prepared of Problems

An emergency situation may arise out of nowhere. No matter how hard you try to avoid them, they occur. And in the hotel industry, it is important how you react to a particular emergency situation. The way you handle a situation will be key to your managerial success. If you’re successful in handling a difficult situation with maintaining your hotel operation then it will increase your hotel operation. So, make sure that all the necessary risk management and emergency protocols are in place and all the members and staffs are well aware of it.

5. Have a Sound Educational Background

There are no shortcuts in the hotel industry. You have to work your way up through sheer determination and hard work. With the right training and qualifications, you can confidently secure your place in the hotel industry. More often than not, hotels hire employees that are both experienced and well-qualified. Therefore, taking admission in hotel management college is the most important thing.

SBIHM is one of such colleges in Kolkata where you can get a holistic idea about how a hotel operates. The presence of top faculty with the best curriculum makes this hotel school as the best school in Kolkata.

6 Tips to Become a Successful Hotel Manager

Undoubtedly hotel managers play a key role in maintaining the long-term profitability and success of a hotel. Regardless of the operational size of the hotel, hotel managers need to work with the different departments to provide unparalleled guest satisfaction. So what does it require to become a successful hotel manager? Read the tips below:

1.       Get Quality Hotel Management Education

 High quality education is important for hotel managers. Remember, there are no shortcuts to being successful in the hospitality industry. It’s through a quality hotel management education that you can learn all the necessary hotel management skills.

2.       Build Your Team Right Way

Each member in your team counts when it comes to improving the services provided by the hotel. Just like successful hotel managers do, you should ensure to be frank and friendly with your team members to build more trust and coordination for efficient everyday execution.

3.       Gain Experience in The Industry

It takes years of training and experience in the hotel industry that leads to becoming a successful hotel manager. The initial years are to call for careful observation and focus on the different aspects of the business such as hotel services, handling guests, and training staff.

4.       Sharpen Your Leadership Skill

Hotel employees look up to their managers for advice and work environment. An effective manager assigns work to the right employees at the right time and knows crisis management.

5.       Upgrade Your Skills Every Now and Then

The hotel industry favours and rewards these who upgrade themselves by consistently learning new skills. Apart from identifying problems and resolving them to ensure smooth operation, successful hotel managers achieve success by surpassing competitors through implementation of new trends and developments in the hotel industry.

6.       Learn To Be Organized

By being organized, you not only schedule your tasks and complete them efficiently but also set an example for your team members. But at the same time, you, as a responsible hotel manager, need to be prepared for tackling emergency.

As an institute of hotel management in Kolkata, SBIHM is the best place for future hotel managers to learn the art and science of hotel and hospitality industry. As a best hotel management colleges in Kolkata, they follow a strict policy in admission in hotel management. This helps to create top future hotel managers. Visit https://www.shihm.com for details about the admission process. 

5 Essentials of the Best Hotel Management Institute in Kolkata

There are various hotel management courses available in Kolkata. Some bachelor degree in hotel management course is 3 years and others duration is 4 years. Getting an admission in hotel management is not a big deal. But you need to choose the best hotel management college in Kolkata to make a career in hotel industry. There are some essential requirements of a good hotel management college.

1.       Course Content

The 4-year master degree in hotel management course is divided into 8 semesters and 3-year bachelor degree in hotel management is divided into 6 semesters. There are core subjects and supporting subjects. Accommodations Operations & management and Food & Beverage & management fall under the core subjects. Front office and housekeeping operations & management are the subdivisions of accommodations operations & management. Food & Beverage Operations and Management have a branch Food & Beverage Production and food and beverage service. Food hygiene, economics, statistics, accounting, entrepreneurship, organization behavior are some of the supporting subjects.

2.       Quality of the Students

A college is represented by its students. The procedure of getting admission in hotel management should be proper to select the right candidate for the course. When good quality students are selected through a multi-stage selection process, then they can excel in their studies and extra-curricular activities. At the end of the course, those students will be fully prepared to work in the hotel industry.  

3.       Quality of Teachers

Teachers play an important role in developing students in their respective fields, apart from their basic task of teaching. For the students, teachers became their role teachers. It is very important for professional & personal guidance; the students are dependent on teachers. It is therefore also important to select the right teachers so that students get proper guidance. The teachers also need to update themselves with latest trends in the hotel industry.

4.       Student Support for Learning

Students can learn and develop if there is provision for support activities and facilities. In any best hotel management institute in Kolkata there should be the provision of spacious kitchen and bakery, training restaurants, front office labs, banquets, housekeeping labs, computer labs, libraries, research facilities, Wi-Fi facilities, etc. Also there should be regular guest lectures, workshops, outdoor and indoor activities, online and offline programs, etc.

5.       Industry Relations

The relationship between hotel industry and hotel management has to be good. This relationship gives lots of benefits in placements, conducting workshops, resourcing guest lectures, providing an opportunity for outdoor catering and staying updated with industry trends. When students interact with industry professionals, they get highly motivated.

7 Facts to Know Before Joining Hotel Industry

If you’re excited about joining an industry which is fun and invigorating to work then hotel management is ideal course for you. The industry is filled with creativity and also lots of opportunities. Hence, this piece has intended to tell you about the 7 interesting facts that you should know before joining the ever-exciting hotel industry.